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To All Buyers ID:2331
1. Import duties, taxes and charges are not included in the item price or shipping charges. According to our experience, Custom check the parcels by random, about 0.5-1% parcels will be checked and may charge some tariff.
2. In order to lessen buyer\'s import tax or even exempt buyer from import tax, we shall declare the item with much less value than the actual price the customer paid for the item.(We will declare $10~20 for each package when delivery, and to European country, we will declare $22~26 value according to the package size, however, buyer can REMARK the invoice value which you want when make order)
1. Please list your special requests (power plug type, packages, value of declaration, etc.) in the REMARK when you make payment. The processing time for a specific order varies with the product type and stock status. Mostly, processing time can be 2 to 14 working days upon receipt of payment.
2.There are various packing materials available here. For different products, we work out the best and most scientific packing methods to protect parcels from any damages.
3. You will be notified by message in website with the tracking number once your package be shipped out. Delivery time shall based on different countries or regions around the world.
4. For package missed on the way to the destination, we would try best to contact with our shipment courier agency and update the latest information for you. However, there may be some delayed reply because of the time difference.
* Free shipping with duration for 20-35 days.
* Fast Express Shipping with few extra cost:
When you make order of the regular â€œChina Post Free Shipping â€items, you can also choose the express DHL/FedEx/UPS/TNT service with few $US Dollars extra, please select the suitable courier as per your need. Please understand that sometimes we may change the courier from DHL to FedEx or others if your destination (delivery address) is on â€œ remote area â€ without pre-notice.
Return & Exchange
*If we send the wrong style or the wrong color, we could refund you money or reship. Merchandise which is damaged or missing components is not refundable.
*If the items can`t meet your need, we can also accept your return. The courier service freight should be paid by buyer.
1. If you need some of the goods returned, please be sure to keep return goods and accessories intact.
2. You need to take all the necessary logistics costs Returns. Buyers are responsible for return shipping with proper packaging.
3. We will declare the parcel as a gift at low value to avoid problems at the custom. Before returning items, please make sure you get our (the seller`s) return address. Please use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
4. If you need faster shipment, please choose the shipping way you want and pay extra cost. Or contact us in advance.
5. The picture as a result of the photography condition possibly has the chromatic aberration, if you are not sure about the colors, please contact us before you place the order.
6. If goods are damaged in transit, please keep all documentation and packaging and contact us within 7 days of receipt for returns instructions.
1. What makes our store different from other online resellers? As a designer and manufacturer, we put the customer first and best quality OQC! A customer-centered shopping experience has always been our goal and we pride ourselves in our comprehensive policies that have put us in a realm above and beyond others.
2. Our products sold to over 187 countries and have a professional team specializing in design/manufacture/QC/ and overseas trading field.We know how to satisfy you!
3. Professional and fast order processing.
4. All merchandises and shipping address are double checked to guarantee that your order will arrive with correct contents in a timely fashion. We will inform you within 72 hours after you place the order if there is any unexpected delay in shipment.
5. Exceptional Customer Service--Our knowledgeable Product Experts and Customer Service Specialists are available via e-mail, online chat, and telephone to ensure the ultimate quality in customer relations based on unparalleled professionalism.
* We deeply hope that you are pleased with your purchase from us.
* Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. It`ll just take you 1 minute.
* Please don\'t hesitate to contact us if you have any questions or concerns before or after your purchase. We are committed to your 100% satisfaction. If you are not satisfied, please feel free to let us know, we will try our best to resolve the problem for you.
* Our job is to make your purchasing be a worry-free experience. Thank you!
Hope You Enjoy Your Shopping!!